Job Description

• Write and maintain installation, maintenance, troubleshooting, and repair procedures for new and existing products
• Reorganize, edit, and update manuals, notices, and technical bulletins to improve clarity, findability, and accuracy
• Collect raw technical information from multiple sources and compile it into clear and accurate overviews
• Identify and interview subject matter experts across hardware, software, and robotics to close knowledge gaps quickly
• Coordinate cross-functional discussions to address urgent factory or customer issues
• Advocate for technical writing best practices while reviewing and peer editing documents
• Participate in required meetings, including some held outside of typical work hours to accommodate our international team
• Travel expectations are less than 5% of work requirements

• Proven ability to write clear, concise text about complex technical topics (samples required)
• Proficiency with industry-standard technical writing software (MadCap Flare preferred)
• Experience photographing technical equipment and/or creating clear explanatory visuals
• Confidence documenting procedures on-the-fly in a prototype lab environment
• Experience following a style guide and producing consistent, structured content
• Able to manage multiple documentation requests and meet deadlines in a fast-changing prototype environment
• Desire to work with diverse team members in our local factory and across the world
• Understanding of Git-based version control software (nice to have)
• BA/BS degree in technical writing/communications/English or similar fields
• 3-10 years' experience preferred.
• Candidates at the high end of the range will be expected to demonstrate expertise in leading large projects.

Job Tags

Similar Jobs